Important: Jama Analyze supports Jira and Jira Service Desk cloud and self-hosted accounts. If you are self-hosting Jira, contact Jama Software support to set up the integration.

To add Jira as a data source:

  1. Open the Jira integration page. 
  2. Enter your Jira subdomain.
    If you are using a hosted instance of Jira, enter your username and your API token.
    If you are using an on-premises instance of Jira, enter your username and password.
  3. Select the green Add Jira button.
  4. In the window that opens, select the projects you want to include in your import, then select Submit.
  5. When the import finishes, Analyze will send you an email notification.
  6. Future imports run nightly around 1:00am, local to your Jama Analyze account time zone.

    Tip: To edit your Jira project settings, open the Jira integration page and select Configure from the tool bar in the top right.
  7. Now that Jira is integrated with Analyze, you can build metrics with Jira data.

Note: If your team currently uses single sign on with Google or another SSO service, you will need to have an administrator in your Jira account create a new user with access to the desired projects outside of the SSO in order to access Jama Analyze.